Desku AI Customer Service

The Desku AI Customer Service app provides Shopify merchants with AI-powered chatbots, live chat, and a unified inbox to streamline customer interactions and enhance support efficiency. With features like omnichannel management, order handling, and 24/7 AI support, it significantly improves customer satisfaction and drives business growth.

Revolutionize Your Shopify Support with AI-Powered Solutions

Desku AI Customer Service Review

The Desku AI Customer Service, developed by Desku Inc., has received a remarkable 4.9 rating from 9 reviews. Launched on April 20, 2022, it equips Shopify merchants with AI-driven chatbots, live chat support, and a unified inbox to manage customer interactions efficiently. Whether you run a startup or a large team, Desku’s comprehensive features enhance customer satisfaction, streamline support operations, and drive business growth.

1

Overview & Key Benefits

Harness the Power of AI for Exceptional Customer Support
  • Omnichannel – Unify email, chat, Instagram, Facebook & more in one inbox.
  • Order Management – Edit, refund, duplicate, and cancel orders directly from Desku.
  • Quick Responses – Resolve questions instantly using AI-powered ticket management.
  • AI CoPilot – Provide support teams with all customer details at their fingertips.
  • 24/7 AI Support – Answer FAQs with a Help Center and AI-powered chat.

Choose the Pricing Option that Suits Your Business

Flexible Plans

Plan Name Price Free Trial Features
Free Plan Free N/A
  • AI Features
  • Access Up to 50 Tickets / Month
  • Live chat Feature Access
  • Chatbot Feature Access
  • Knowledgebase
Startup $29 / month 7-day free trial
  • 3 customer support agents
  • Unlimited tickets per month included
  • Live chat
  • Chatbot
  • Knowledgebase
Team $59 / month 7-day free trial
  • 5 customer support agents
  • Multi Store Connect
  • Up to 2 Unlimited tickets per month included
  • Live chat
  • Chatbot
  • Knowledgebase
Business $89 / month 7-day free trial
  • Everything in Team+
  • App Survey
  • Webhook Access
  • Your Own Branding
  • Facebook Integration
  • WhatsApp Integration
3

Pros & Cons

Evaluate the Highlights and Potential Drawbacks
Positive
  • Easy Setup
  • AI-Powered Support
  • Omnichannel Integration
  • Quick Response Time
  • 24/7 Availability
Negatives
  • Limited Free Plan Features
  • Higher Tier Plans Can Be Expensive

Communicate with Shoppers Worldwide

Supported Languages & Global Reach

Desku AI Customer Service currently supports English, enabling you to engage effectively with your English-speaking customers. While multi-language support is limited, Desku continues to expand its language offerings to cater to a global audience in the future.

Integrations & SEO

Desku AI Customer Service integrates effortlessly with Facebook, Instagram, WhatsApp API, Email, LiveChat, and over 15 other tools, enabling you to manage all customer communications from a unified inbox. This seamless integration streamlines your support workflow, allowing for efficient ticket management and improved response times. By centralizing interactions across multiple channels, Desku enhances your ability to provide consistent and high-quality customer service.

4

Real Merchant Feedback

Hear What Shopify Store Owners Are Saying

Merchants applaud Desku AI Customer Service for its intuitive setup and powerful AI-driven features. Users appreciate the centralized inbox, which simplifies managing customer interactions across multiple channels. The responsive support team and the platform’s ability to handle inquiries swiftly have also received positive feedback. As more store owners experience the benefits of Desku, its reputation for enhancing customer support continues to grow.

5

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Willdesk: Live Chat&AI Chatbot 4.9 / 793 reviews

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6

Developer Details

Who’s Behind Desku AI Customer Service?

Desku Inc. is based at 605, North, Twinstar, Nana Mauva Circle, Rajkot, GJ, 360004, IN. Their official website, https://desku.io, provides additional information and updates. Since its launch on April 20, 2022, the dedicated team at Desku Inc. has focused on delivering AI-driven customer service solutions tailored to Shopify merchants’ needs.

7

Additional Resources

Learn, Set Up, and Succeed with Desku AI Customer Service

Ready to get started or want to explore deeper functionality? Here are some helpful links:

8

Final Thoughts

Elevate Your Store’s Customer Support & Satisfaction

The Desku AI Customer Service offers a comprehensive, AI-driven support solution for Shopify merchants aiming to enhance customer interactions and streamline support operations. With features like omnichannel communication, AI-powered ticket management, and seamless integrations, Desku provides exceptional value for businesses of all sizes. Its flexible pricing plans cater to both startups and established enterprises, ensuring you can access the tools you need to deliver outstanding customer service.

Join the growing number of merchants who have transformed their customer support with Desku AI Customer Service. Visit the Desku listing on the Shopify App Store today, and discover how intelligent customer service can drive your business forward.

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