Optimize Your Shopify Store with Comprehensive Session Recording
MIDA: Heatmap, Record & Replay App Review
The MIDA: Heatmap, Record & Replay app, developed by True Crafts (by BSS Commerce), has achieved an impressive 4.9 rating from 177 reviews. Launched on July 27, 2022, it provides Shopify merchants with powerful session recording and heatmap tools to understand customer behavior and optimize their online stores. Whether you’re a new store or an established business, MIDA’s comprehensive analytics and recording features help reduce bounce rates, decrease cart abandonment, and boost conversions.
Overview & Key Benefits
MIDA stands out among analytics apps by providing robust session recording, detailed heatmaps, advanced filtering, and seamless integration with your favorite Shopify tools. Key highlights include:
- Session Recording – replay customer visits on your online store.
- Heatmaps – see what people find most interesting (and not).
- Analytics – track & report customer data (checkout, add-to-cart & more).
- Filter Recordings by Events – abandoned cart/checkout, successful order.
- Optimized for Speed – record sessions without affecting your store’s performance.
By capturing detailed session recordings and visual heatmaps, MIDA helps merchants understand customer interactions and identify areas for improvement. Integrated with essential Shopify tools, it’s a comprehensive solution for analyzing customer behavior, optimizing site performance, and enhancing user experience.
Screenshots & Score
Choose the Plan that Fits Your Business Needs
Flexible Pricing Plans
Plan Name | Price | Free Trial | Features |
---|---|---|---|
Free | Free | N/A |
|
Basic | $9.90 / month | 7-day free trial |
|
Growth | $19.90 / month | 7-day free trial |
|
Advanced | $39.90 / month | 7-day free trial |
Plans for 100,000+ monthly sessions available, view more in the app. |
Pros & Cons
Engage Your English-Speaking Audience Worldwide
Supported Languages & Global Reach
MIDA currently supports English, allowing you to communicate effectively with your English-speaking customers. While it’s limited to one language, it ensures accurate session recordings and heatmap data for optimizing your store’s performance.
Seamlessly Connect with Shopify Tools and Enhance Your Store’s Analytics
Integrations & SEO
MIDA synchronizes effortlessly with essential Shopify tools such as Checkout, Product Labels, Product Options, Marketing Apps, B2B Login, and B2B Wholesale Solution, enhancing your store’s analytics capabilities. By integrating with your existing workflow, MIDA provides comprehensive session data to inform your optimization strategies, helping you improve user experience and increase conversions.
Real Merchant Feedback
Merchants highly value MIDA for its session recordings and heatmaps, which provide deep insights into customer behavior and help improve site metrics like bounce rates and checkout completions. They appreciate features like session categorization, support for multiple stores, and GDPR compliance. The app is noted for its ease of use, quick setup, and non-impact on website speed. Responsive customer support and continuous updates are also highlighted.
Similar Apps
Lucky Orange Heatmaps & Replay 4.7 / 1432 reviews
Propel Replay & Session Record 4.9 / 603 reviews
Your E‑Comm Sidekick 4.6 / 45 reviews
Developer Details
MIDA is developed by True Crafts (by BSS Commerce), headquartered in Ha Noi, VN. Their official website, https://bsscommerce.com/s, provides additional information and support. Since launching on July 27, 2022, the dedicated team behind MIDA has focused on delivering a powerful, user-friendly analytics solution tailored to Shopify merchants’ needs.
Additional Resources
Ready to get started or want to explore deeper functionality? Here are some helpful links:
Final Thoughts
The MIDA: Heatmap, Record & Replay app provides Shopify merchants with a comprehensive session recording and heatmap solution to understand customer behavior and optimize site performance. With various pricing plans, robust analytics, and seamless integrations, MIDA offers exceptional value for businesses of all sizes. Its Free plan is perfect for startups and small stores, while the Basic, Growth, and Advanced plans cater to growing enterprises needing more detailed insights and higher session capacities.
Join the growing number of satisfied merchants who have enhanced their store’s performance with MIDA. Visit the MIDA listing on the Shopify App Store today, and discover how advanced session recordings and heatmaps can propel your business forward.