Autochat Proactive Live Chat

The Autochat Proactive Live Chat app by Autochat SaaS, Inc. enhances Shopify stores by proactively engaging customers through automated, contextual messaging and providing real-time shopper insights. This leads to improved customer support and increased sales by facilitating meaningful interactions throughout the purchase journey.

Boost Your Shopify Sales with Proactive Customer Engagement

Autochat Proactive Live Chat

The Autochat Proactive Live Chat by Autochat SaaS, Inc. helps online stores sell more by proactively engaging and supporting customers throughout their purchase journey. This is achieved through modern features like Proactive Messaging, which uses contextual rules based on user history, campaigns, and session activity to automatically trigger real-time messages, and Live Shopper Insights, allowing you to see all live shopping sessions with business insights such as cart and order history.

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Overview & Key Benefits

Enhance Customer Engagement with Proactive Live Chat
  • Contextual & Automated Messaging – Engage customers with messages triggered by user activity and history.
  • Effective Support – Provide more efficient support with customer information readily available during chats.
  • Real-Time Shopper Insights – Monitor customer activity in real-time to maintain context during interactions.

Choose the Pricing Option that Suits Your Business

Flexible Plans

Plan Name Price Free Trial Features
Free Free to install N/A
  • First 5000 user sessions per month are free.
  • $1 per additional 1000 user sessions.
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Pros & Cons

Evaluate the Highlights and Potential Drawbacks
Positive
  • Contextual & Automated Messaging
  • Effective Support
  • Real-Time Shopper Insights
Negatives
  • Additional costs after 5000 user sessions per month

Communicate with Shoppers Worldwide

Supported Languages & Global Reach

Autochat primarily supports English, making it easy to engage with your English-speaking audience. While currently limited to English, this ensures seamless communication and effective customer support across your store’s user base.

Leverage Powerful Tools to Enhance Your Store

Integrations & SEO

Autochat seamlessly integrates with platforms like Checkout, Dialogflow, Amazon Lex, Facebook Messenger, WhatsApp, Line, and Telegram. These integrations enable you to connect with customers across multiple channels, providing consistent and efficient support to enhance your store’s overall functionality and customer experience.

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Real Merchant Feedback

Hear What Shopify Store Owners Are Saying

There are currently no testimonials available for Autochat. However, with a 4.0 rating from 3 reviews, early users appreciate its proactive engagement features and seamless integrations.

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Developer Details

Who’s Behind Autochat?

Autochat is developed by Autochat SaaS, Inc., based in San Francisco, CA, US. Their official website, https://autochat.io/, offers more information and support. Since launching on April 28, 2020, Autochat has been dedicated to providing proactive live chat solutions to enhance customer engagement and support for online stores.

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Additional Resources

Learn, Set Up, and Succeed with Autochat

Ready to get started or want to explore deeper functionality? Here are some helpful links:

Boost Your Store’s Engagement & Sales

Final Thoughts

The Autochat Proactive Live Chat offers a robust solution for Shopify merchants looking to enhance customer engagement and support. With features like contextual messaging, real-time shopper insights, and seamless integrations with platforms like Facebook Messenger and WhatsApp, Autochat provides value that scales with your business needs. Its free plan offers generous user sessions, making it an excellent choice for businesses starting out, while additional sessions can be easily managed as your store grows.

Join the growing number of merchants who are transforming their customer interactions with Autochat. Visit the Autochat listing on the Shopify App Store today and discover how proactive live chat can elevate your sales and customer satisfaction.

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