Enhance Customer Insights with Advanced Survey Tools
UserLoop Surveys & Feedback App Review
The UserLoop Surveys & Feedback app, developed by UserLoop, boasts a perfect 5.0 rating from 28 reviews. Launched on March 22, 2021, it equips Shopify merchants with robust tools to gather and analyze customer feedback through customizable surveys. Whether you operate a small boutique or a large-scale store, UserLoop’s comprehensive features enhance customer satisfaction, drive sales, and provide actionable insights to optimize your business strategies.
Overview & Key Benefits
UserLoop distinguishes itself with its versatile survey capabilities, including post-purchase surveys, abandoned cart surveys, and comprehensive feedback tools. Key benefits include:
- Multiple Survey Channels – Run surveys at checkout, via email, or through direct links.
- AI-Powered Question Writer – Generate best-practice survey questions using AI assistance.
- Advanced Analytics – Segment and analyze responses based on customer data.
- Incentivized Responses – Boost participation with discount codes and gift cards.
- Multi-Language Support – Automatically translate surveys into over 100 languages.
Plan Name | Price | Free Trial | Features |
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Free Basics | Free | N/A |
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Starter | $29 / month | 14-day free trial |
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Scale | $99 / month | 14-day free trial |
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Pro | $229 / month | 14-day free trial |
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UserLoop supports surveys in multiple languages, automatically translating your surveys into over 100 languages. This extensive language support allows you to engage with a global audience, enhancing user experience and expanding your store’s reach across different regions.
UserLoop seamlessly integrates with essential tools such as Checkout, Customer accounts, Google Reviews, Truspilot Reviews, Facebook Reviews, Klaviyo, OpenAI, and Meta. These integrations streamline your workflow, allowing you to gather and utilize customer feedback effortlessly. Additionally, the app’s advanced analytics and data export features enhance your ability to make informed decisions, boosting overall store performance.
Merchants appreciate UserLoop for its intuitive interface, powerful survey tools, and excellent customer support. Users highlight how the AI-powered question writer simplifies survey creation and how incentivized responses lead to higher engagement rates. The ability to export data and integrate with other platforms like Klaviyo and Meta is also frequently praised, making UserLoop a valuable asset for data-driven store optimization.
UserLoop is headquartered at 16 Blackmore Court, 2 Kingscote Way, Brighton, ENG, BN14GJ, GB. Their official website, https://userloop.io, provides additional insights and updates. Since its launch in 2021, the dedicated team behind UserLoop has focused on delivering a scalable, user-friendly solution that prioritizes merchants’ needs and enhances customer engagement through effective feedback tools.
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The UserLoop Surveys & Feedback app offers a feature-rich, flexible survey solution for Shopify merchants aiming to understand and enhance customer experiences. With multiple survey channels, AI-powered tools, advanced analytics, and extensive language support, UserLoop provides exceptional value. Its Free Basics plan is perfect for new stores, while the Starter, Scale, and Pro plans cater to growing businesses seeking more advanced functionalities.
Join the merchants who have transformed their customer engagement with UserLoop. Visit the UserLoop listing on the Shopify App Store today and discover how comprehensive surveys and feedback tools can drive your business forward.